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The right of Andrew Manning to be identified as the Author of the Work has been asserted by his in accordance with the Copyright, Designs and Patents Act 1988. The use of these resources is subject to the condition it shall not, by way of trade or otherwise, be circulated in any form or by any means, electronic or otherwise without the author’s prior consent. They are not to be sold or resold. All rights reserved.
The right of Andrew Manning to be identified as the Author of the Work has been asserted by his in accordance with the Copyright, Designs and Patents Act 1988. The use of these resources is subject to the condition it shall not, by way of trade or otherwise, be circulated in any form or by any means, electronic or otherwise without the author’s prior consent. They are not to be sold or resold. All rights reserved.
Chapter downloads
serVal- service success - Chapter 1 worksheet
serVal- service success - Chapter 2 worksheet serVal- service success - Chapter 3 worksheet serVal- service success - Chapter 4 worksheet serVal- service success - Chapter 5 worksheet serVal- service success - Chapter 6 worksheet serVal- service success - Chapter 7 worksheet serVal- service success - Chapter 8 worksheet |
serVal- service success - Chapter 9 worksheet
serVal- service success - Chapter 10 worksheet serVal- service success - Chapter 11 worksheet serVal- service success - Chapter 12 worksheet serVal- service success - Chapter 13 worksheet serVal- service success - Chapter 14 worksheet serVal- service success - Chapter 15 worksheet serVal- service success - Chapter 16 worksheet |
Diagram downloads
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Some samples diagrams include: